More low-cost airlines choose Amadeus
More and more low-cost airlines are choosing the Amadeus IT platform CMS. The platform is specifically tailored to low-cost airlines. The airline Norwegian implemented the solution in 2006, helping them to adapt their systems to the customer’s needs, In Scandinavia, the platform is also being used by FlyNordic.
In the past 12 months, a total of six airlines have chosen the Amadeus platform CMS, Customer Management IT Solution. The latest additions are Mexico’s VivaAerobus and Columbian AerOasis.
The platform is an integrated solution that handles all customer processes from booking to baggage handling in a way that supports the company’s growth targets and strategies for increasing revenue.
The market for low-cost airlines has enjoyed explosive growth all over the world. This requires a flexible customer management solution that can easily be adapted to the dynamic business models that are such a feature of the market. Amadeus’ CMS platform for low-cost airlines comprises sales, Internet, call centre, inventory and flight monitoring. The platform supports all types of airline, whatever their size or geographic location.
